Terms and conditions policy
PLEASE READ CAREFULLY
- The practice of the electric bicycle ("the activity"), requires first of all caution and respect for the Highway Safety Code.
- It is strongly recommended that you do not consume alcohol or drugs while riding an electric bicycle.
- Wearing a properly fitting bicycle helmet is mandatory.
- Maximum 220 lbs/100 Kg per bike. The person renting the bike ("the user") declares that he/she is fit to ride the bike and has no medical contraindications.
- Bring clothing and personal effects depending on the weather conditions.
RESERVATION POLICIES:
A $50/bike/day deposit (credit card) will be taken at the time of reservation. The balance will be processed automatically on the day of the rental.
To reserve an electric bike: you must be 18 years of age or older.
To drive an electric bike:
- If you are between 14 and 17 years old:
- a minimum of a Class 6D licence to operate a moped is required
- a "Release of Liability Form" (see below) signed by a responsible adult
- If you are 18 years of age or older: No license is required.
A signed liability release form is required in all cases.
LIABILITY POLICY:
Your credit card number will be requested and will be retained in the event of the following additional charges: Theft of the bike or equipment, breakage of the bike or equipment due to improper use, late fees, or other fees during the rental. LIST OF REPLACEMENT COSTS: Mirror: $10 ea., Bell: $5, Storage bag: $25, Lock: $10, Adult bike helmet: $50, Child bike helmet: $25, Luggage rack: $25, Fatbike: $2,000, Hybrid bike: $2,000, Key (bike battery or lock): $10, Child's transport cart: $275, Picnic blanket: $20
Late fees: $5 per 15 minutes, or $25/hour.
You must contact an employee of Vélos Évasion if a breakage or malfunction occurs during your ride: 1-833-666-8356
A theft or an accident must be immediately reported to the police. The user will have to pay to Vélos Évasion for the bike replacement (in case of theft) or repairs needed on the bike or equipment.
For any necessary repairs to the bicycle or equipment, the user will be required to pay the invoice for the costs incurred.
CANCELLATION POLICY:
Any cancellations or modifications made on your reservation, must be notified 48 hours prior to the activity otherwise your deposit will not be refunded. If the activity should be cancelled due to weather conditions (heavy rain, strong winds), Vélos Évasion will issue a credit note valid for 12 months.
For more information, please contact us at 1-833-666-8356 or info@velosevasion.com
LIABILITY RELEASE FORM:
I hereby acknowledge that I am covered by a civil liability insurance, and I release Vélos Évasion and all its managers, employees, volunteers, or organizers of electric bike rentals (''the activity''), from all responsibilities and/or claims following an accident, injuries, theft of personal items that could happen to me or to the persons under my responsibility, resulting from the participation in the activity.
I agree not to sue any of the above-mentioned persons or entities.
I agree to follow the instructions for use and safety given to me by the staff of Vélos Évasion and to use the bicycle under normal conditions. I will assume the cost of replacing or repairing the rented equipment if it is lost, stolen or damaged during the activity. Upon return of the equipment, a summary evaluation is made to verify the condition of the equipment.
I understand that by participating in this activity, I may be photographed. I agree that any photos or videos of me or any person under my responsibility may be used for legitimate purposes by the organizers.
I hereby authorize the person(s) under my responsibility (between the ages of 14 and 17) to participate alone or in a group in the "electric bike rental" activity and affirm that he/she meets the required criteria to participate.
I hereby accept to receive email communications from Vélo Évasion.